Customer care services

---

Whether customers connect via voice or email, chat or social channels – or even forging connections in immersive environments in the metaverse – ensure your CX strategy is prepared to engage seamlessly and continue the conversation in your customers’ channel of choice.

Deliver flexibility, proactivity and security, with agility to ramp – whether onshore, nearshore or offshore via at home, on-site and hybrid environments – in line with contact volumes, campaigns or seasonal spikes, through access to tenured associates with the right skill sets.

Build your CX strategy within fully branded environments, with brand-immersive training and employee engagement programs to ensure your CX teams aren’t simply a seamless extension of your brand but rather true advocates acting on your behalf.

Get closer to your customers by selecting locations for your CX strategy that deliver the optimal mix of skills and cultural affinity to engage with your customers. Connect in +60 languages and support global growth by harnessing the scalable diversity of multilingual hub locations.